We are here to provide you with best Microsoft Hyper-V can offer. We want to give you full flexibility, so you can change OS any time you want, upgrade or downgrade plan, restore from backup. All our plans including VPS and reseller come with premium bandwidth with six different premium bandwidth providers.
We choose Hyper-V as our virtualzation platform because it completely isolates your virtual server from others, and basically its actually same as dedicated server, except it is more flexible. Unlike Virtuozzo, OpenVZ, and other virtualization platforms Hyper-V guarantees dedicated RAM, and you got yourself VPS server much stronger than dedicated one (similarly priced).
We offer completely managed support which alone costs more than complete VPS package at dedicated server providers!
We charge only month for month, so if you are not happy with our services you are not bound by any contracts. We will try to help you success, because your success means our success too!
In addition to fully managed support you get from our experts, we are also hosting all our nodes with premium dedicated server providers. We could easily find a 2-4 times less expensive dedicated server provider, but in that case we would lose premium bandwidth, high quality network, managed services and everything else which comes with premium provider like we have. All our nodes are fully managed servers, so you have additional layer of managed support! Here is some info about their support (support they provide to us):
With hosting customers in more than 140 countries across the globe, we understand the importance of your websites being operational around the clock.. And when something needs to be fixed, it needs to be fixed now. Our nodes entire technical support staff operates on-site, in the same facility that your servers are located, 24 hours per day. So the next time you need something fixed, you know that when you call you'll speak to a live engineer who is capable of resolving your issue immediately.
VpsWebServer guarantees 100% public network availability.If Customer experiences public network unavailability for more than 20 consecutive minutes in any calendar month, Customer will receive, at Customer's request, one (1) day Service Credit for each 20 minutes of public network unavailability. Customer may obtain no more than one (1) month Service Credit in any given calendar month.
VpsWebServer guarantees 100% private network availability. If Customer experiences private network unavailability for more than 45 consecutive minutes in any calendar month, Customer will receive, at Customer's request, one (1) day Service Credit for each 45 minutes of private network unavailability. Customer may obtain no more than one (1) month Service Credit in any given calendar month.
VpsWebServer guarantees 100% infrastructure availability.If Customer experiences infrastructure unavailability for more than 45 consecutive minutes in any calendar month, Customer will receive, at Customer's request, one (1) day Service Credit for each 45 minutes of infrastructure unavailability. Customer may obtain no more than one (1) month Service Credit in any given calendar month. Infrastructure constitutes the necessary resources to properly operate any given server. Infrastructure availability includes power delivery (PDU's, UPS's & Generators), cooling systems and facilities.
VpsWebServer guarantees 2-hour hardware replacement in the event of a hardware failure. If Customer experiences unavailability for more than 2 consecutive hours in any calendar month due to a hardware failure, Customer will receive, at Customer's request, one (1) day Service Credit for each 2 hours of unavailability. Customer may obtain no more than one (1) month Service Credit in any given calendar month. Hardware Replacement SLA does not cover time that may be required to reconfigure or reload software and/or operating systems.
VpsWebServer will provide a "best-effort" response to notify Customer of a network outage within 30 minutes of incident.
VpsWebServer will provide a "best-effort" response to notify Customer of any scheduled maintenance 24-hours prior to maintenance being performed.